Pharmacist conducting an urgent consultation at St Marks Pharmacy
NHS Pharmacy First Free · No appointment Ages 18 and over ⚠ Within 72 hours

Shingles treatment in Southport — start antivirals within 72 hours

Shingles is a painful rash caused by the chickenpox virus. Antiviral treatment works best if started within 72 hours of the rash appearing — come in to St Marks Pharmacy now, no appointment needed.

How would you like to be seen?

Both options are free on the NHS. Walk-in is available any time we’re open. Booking ahead means less waiting.

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Walk in — face to face

Come to 42 Derby Road any time. No appointment. Our pharmacist will see you in our private consultation room.

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Reserve a time slot in advance. Walk straight in at your booked time — no waiting.

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What is shingles?

Shingles (herpes zoster) is an infection caused by the varicella-zoster virus — the same virus that causes chickenpox. After you have chickenpox, the virus stays dormant in your nerve tissue. Years later, it can reactivate as shingles.

⚠ Time-critical: Antiviral treatment for shingles is most effective when started within 72 hours of the rash appearing. If you think you have shingles, do not wait for a GP appointment — come straight in to St Marks Pharmacy on Derby Road.

Under NHS Pharmacy First, our pharmacist can assess your symptoms and prescribe antiviral tablets immediately if appropriate.

Symptoms of shingles

  • A painful, burning, or tingling feeling on one side of the body — often before the rash appears
  • A red rash that develops after 2–3 days, usually as a stripe on one side of the trunk, face, or neck
  • Fluid-filled blisters that break open and crust over
  • Sensitivity to touch in the affected area
  • Itching, numbness, or a feeling like an electric shock
  • Headache, fever, or fatigue

How we treat it

The main treatment for shingles is antiviral medication, which works best when started early:

  • Antiviral tablets (aciclovir, valaciclovir, or famciclovir) — for 7 days. Must be started within 72 hours of rash onset to be most effective.
  • Pain relief — paracetamol, ibuprofen, or prescribed stronger pain relief if needed
  • Topical treatment — calamine lotion or cool compresses for the rash
  • Wound care advice — keeping the rash covered and clean to prevent spreading

Post-herpetic neuralgia (nerve pain that continues after the rash heals) can be prevented or reduced by starting antivirals early.

What causes shingles?

Shingles is caused by the varicella-zoster virus, which stays dormant in nerve tissue after a chickenpox infection. It can reactivate when your immune system is weakened by age (most common after 50), stress, illness, or certain medications.

You cannot catch shingles from someone with shingles, but you can catch chickenpox from the blisters if you have never had it before.

Not sure if this is shingles? Call us on 01704 533369 or WhatsApp us and we’ll point you in the right direction.